Frequently Asked Questions

    Log in, tap "Post a job" and fill in the title, description, category, budget, deadline, and location. You can also add photos. Choose whether you want to receive contact only via the platform or also by phone. Once you submit, your posting goes live after a quick manual review.

    Use the search bar on the home page or go to "Search jobs" to browse all listings. You can filter by keyword, location, category, and distance. If you need a specialist, visit the "Craftsmen" directory to find verified professionals in your area — you can filter by category, location, and verification status.

    The AI assistant helps you draft job descriptions and analyze offers. Go to "Ask AI" from the menu, describe what you need, and the assistant will generate a polished text you can copy directly into your job posting. There is a daily usage limit that increases with higher subscription tiers.

    When you find a job or a craftsman you're interested in, tap "Contact" or "Apply" to start a conversation. All chats are in the "Messages" section. Conversations are automatically deleted 125 days after the last message, so save any important details elsewhere before that.

    After a job is finalized, both parties can leave a rating (1–5 stars) and a written review. Reviews are visible on user profiles and help build trust in the community. You can view your received reviews in Settings → Reviews.

    Yes! Tap the heart icon on any job or user profile to add it to your favorites. You can access your saved items from Settings → Favorites, organized by jobs and users.

    SmallJobs offers tiered subscriptions: Bronze (free, with email verification), Silver (free, with phone + WhatsApp verification), and paid plans — Gold, Diamond, and Platinum. Higher tiers unlock benefits like more photos per listing, a public profile page, a custom profile URL, profile analytics, higher AI assistant limits, and priority in search results. Visit the Pricing page for details.

    Verify your email to reach Bronze status. Add and verify your phone number and WhatsApp to reach Silver. These verification steps are free and give you a verified badge that builds trust with other users. Paid tiers (Gold and above) add a highlighted badge and extra benefits.

    Yes — SmallJobs is available as a native app for both Android (Google Play) and iOS (App Store). The mobile app gives you push notifications, fast access to messages, and the full platform experience on the go.

    You receive notifications for new messages, job applications, and platform updates. Notifications are available via email, browser push (on the web), and mobile push (on the app). You can also set up email alerts for new jobs in specific categories and locations from Settings → Notifications.

    Go to Settings → Account to update your personal information, change your password, switch your language, or manage your public profile. If you wish to delete your account, you can do so from the same page — your data will be removed within 30 days as per our privacy policy.